Bombardier today announced the appointment of Joe Rivera as director of its Fort Lauderdale Service Center. He assumed his new role in early November.
Mr. Rivera is well respected throughout the industry, with over 24 years of maintenance and completion experience. He holds a bachelor of science in Professional Aeronautics from Embry Riddle University, and his credentials list high-level positions in maintenance and completions with several leading aerospace companies, including Gulfstream Aerospace where he was director of aircraft services for the past four years.
Reporting directly to Troy Jonas, vice-president and general manager, service centers, Bombardier Aircraft Services, Mr. Rivera is responsible for the overall operations at the Florida facility and will place special emphasis on customer service excellence and continuous business improvements.
Located at Fort Lauderdale International Airport, the 99,808-square-foot (9,272-sq.-m) service center employs 130 technicians and specialists and offers full maintenance and repair capabilities to Bombardier Learjet, Challenger and Global customers. The 24/7 facility has returned more than 10,000 Bombardier aircraft to service following maintenance or upgrade visits since 1995.
The Bombardier service network for business aircraft comprises nine factory-owned service facilities and 31 authorized service facilities worldwide. Bombardier-trained technicians deliver a complete range of after-sales service, maintenance and modifications ranging from scheduled maintenance, paint and interior refurbishment to routine and non-routine service, mobile repair parties and aircraft-on-ground (AOG) support.
