The Global Support Agreement, signed today between Turbomeca USA and ERA Helicopters LLC* will provide proximity based engine support services covering ERA’s fleet of 43 engines which includes, Makila 2A and Makila 2A1 engines and Arriel 1S1 and Arriel 2S2 engines.
Under this Agreement Turbomeca USA, located in Grand Prairie, Texas, will be responsible for coordinating support for ERA’s fleet no matter where in the world the engines are operating. Turbomeca USA will direct this global support program using Turbomeca’s international network of 15 support sites and numerous affiliate maintenance centers. Thus, technical and spares support will be available in a more timely and efficient manner.
A designated Service Engineer and Customer Support Manager at Turbomeca USA will be responsible to coordinate with Field Representatives worldwide to monitor and trend the engines and provide recommendations to improve the reliability and performance of the engines.
* Era Helicopters LLC operates more than 170 helicopters worldwide and remains at the forefront of the oil and gas support industry. Era also provides Search and Rescue/Emergency Medical Services (SAR/EMS) operations.
Turbomeca (Safran group) is the leading helicopter engine manufacturer, and has produced over 68 000 turbines based on its own designs since the company was founded. Dedicated to 2,350 customers in 155 countries, Turbomeca provides a proximity service thanks to its 16 sites, 26 Maintenance Centers, 24 Repair & Overhaul Centers and 90 Field representatives and Field technicians. Microturbo, the subsidiary of Turbomeca, is the European leader in turbojet engines for missiles, drones and auxiliary power units.