Pratt & Whitney Canada Launches Engine Diagnostic Tool for PW100 Engine

&WC’s new engine diagnostic tool is now available online and is available around the clock, seven days a week and from wherever a customer has computer access.

There are currently more than 47,000 engines in service on over 27,000 aircraft operated by some 10,000 operators in 198 countries. The most extensive support network in the industry, which includes more than 30 company-owned and designated service facilities, supports this global fleet. P&WC has been taking front-line services to the next level ever since it launched its Customer First Centre (CFirst) in 2007. CFirst brings together a multidisciplinary and multilingual support team to resolve issues so that customers can return to service quickly. CFirst handles more than 100,000 contacts every year.

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