LINCOLN, NEB. — Duncan Aviation recently promoted Monte Reeves and Tony Leitschuck to leadership positions in customer service support at the company’s Lincoln, Neb., facility.
As Manager of Customer Service, Monte Reeves will lead the customer service and line service team members as well as develop customer service goals and strategies. Reeves began his career with Duncan Aviation in 1991 in the Avionics Installations department. He later became an Airframe Mechanic, Inspector and Airframe Structures Team Leader. He has spent nine years as a Project Manager in Lincoln, being promoted to Assistant Manager before his most recent promotion to Manager. Prior to Duncan Aviation, Reeves was employed at BF Goodrich Aerospace in Everett, Wash.
Tony Leitschuck will support Reeves as Assistant Manager of customer service. Leitschuck started as an Airframe Mechanic in 1989. He was promoted to Lead Mechanic and Team Leader by 1996 and became a Project Manager in 2000. He has served as team coordinator in that role. Before starting with Duncan Aviation, Leitschuck served in the Marine Corps as a Structural Mechanic and as a Line Manager for two local airports.
“In these new roles, Monte and Tony will continue to positively impact the ‘customer experience’ at Duncan Aviation,” says Jeff Lake, Duncan Aviation-Lincoln Chief Operating Officer. “They have both shown great commitment to our customers and teams over the years and I am confident that with them leading, our great reputation for customer responsiveness and support will continue to lead the industry.”
Duncan Aviation is an aircraft service provider supporting the aviation needs of government and business operators and other service providers. Services include major and minor airframe inspections and maintenance, engine services, major retrofits for cabin and cockpit systems in addition to full paint and interior services and aircraft sales and acquisitions. Duncan Aviation also has aircraft components solutions experts available 24/7/365 at 800.228.1836 or 402.475.4125 (international) who can handle any aircraft system problem with immediate exchanges, rotables, loaners or avionics/instrument/accessory/propeller repairs and overhauls. Complete service facilities are located in Lincoln, Neb., and Battle Creek, Mich. Additional locations include more than 20 satellite avionics facilities strategically located throughout the United States and a maintenance facility in Provo, Utah. For more information about any of Duncan Aviation’s services, contact us at 402.475.2611 or 800.228.4277 or visit www.DuncanAviation.aero.