SEPANG, July 10 — National carrier Malaysia Airlines Berhad (MAB) has initiated two training programmes aimed at improving its service in supporting and assisting disabled passengers in line with its “Malaysian Hospitality” (MH) philosophy.
Priority Guest Management manager Mohd Zahil Mohd Zuslaini said the Disability Equality Training (DET) and Disability Related Services Training (DRST) initiatives were strategic decisions focused on positioning the airline in serving the disabled community better through theoretical lessons and on-hands practical experience handled by disability advocates.
Read more: https://www.malaymail.com/s/1650594/malaysia-airlines-soars-with-disability-training-programmes