Airports are the gateway through which we escape our daily drudgery.
They allow us to wing our way to vacations, family reunions, even business junkets. But tainting every trip in almost every facility is the prospect of stress and frustration that comes with negotiating an infrastructure that envelops us from fare shopping to seat belt-click.
There is the ticketing counter, the kiosks, the bag check, the bag claim, security queues, pat downs, crowded gates, boarding pass scans, jet bridge loitering, overhead bin battles - you get the idea. And that is not even a full review of the pain points. There has to be an easier way.
