The Next Frontier in Airline Baggage: Digital Bag Tags

July 6, 2015
Self-service kiosks and state-of-the-art trackers are coming to speed up airport baggage queues.

For decades, fliers have checked their bags the same way: hand them to an airline employee and trust that they will reappear at the destination.

Now big changes to that model are coming as airlines look to streamline the airport experience—and pass more work to customers and machines.

Their latest ideas including letting fliers tag their own bags, print luggage tags at home and track their bags on smartphones. Later this year, some fliers in Europe likely will begin using what could be the future of flying luggage: permanent bag tags that digitally update if flight plans change. Improved technology and loosened security rules are accelerating changes to baggage handling.

Read the whole story including hurdles the project faces, opposition and how digital baggage tagging works at The Wall Street Journal.