Delta Air Lines says a checked-bag guarantee itintroduced on a trial basis in February will become a permanent feature.
The airline now guarantees fliers' checked luggage will arrive at the baggage carousel within 20 minutes when traveling on domestic flights. Delta will give 2,500 miles to customers' whose bags take longer than that to reach the carousel.
Delta first rolled out the offer in late February, but did so on a trial basis. The trial was to expire March 31.
More details here.
