The eight-hour delay of Air India flight AI 302 to Sydney due to crew shortage on February 15 and the two-hour delay of flight AI 887 to Mumbai on February 17 due to a pilot getting caught up with Mahashivratri festivities are far from isolated incidents at the country’s national carrier.
An internal study done by the airline reveals that a no-show by nearly half the cabin crew members for scheduled duties over a seven-month period ranked as the primary reason for AI’s dismal on-time performance record.
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