Delta Tests 20-minute 'Guarantee' For Checked Bags

Feb. 20, 2015
Airline will give 2,500 miles to customers' whose bags take longer than that to reach the carousel.

Delta Air Lines has started testing an on-time guarantee for checked baggage.

The trial, which starts today and runs through March 31, guarantees that fliers' checked bags will arrive at the baggage carousel within 20 minutes when traveling on domestic flights. Delta will give 2,500 miles to customers' whose bags take longer than that to reach the carousel.

More details here.