Gatwick Apologizes For Baggage Delays

July 28, 2014
About 700 passengers were told to go home without their luggage, while others waited more than five hours.

Gatwick Airport has apologised to hundreds of passengers after they were told to go home without their luggage because of baggage reclaim delays.

Many travellers took to Twitter to vent their frustrations, with some reporting delays of up to three hours for bags.

An airport spokesman said the delays were caused by "resourcing issues" involving the baggage handling company Swissport.

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