SpiceJet Indirectly Confirms Airline Stripping Plane Parts

June 07--NEW DELHI -- SpiceJet Ltd's chief operating officer (COO) Sanjiv Kapoor has offered employees a lesson in email etiquette, indirectly confirming that the airline was stripping parts from some aircraft to fit onto other planes in its fleet.

"Anything sensitive or confidential should not be put on email," Kapoor wrote in an internal email on 4 June seen by Mint. "Pick up the phone or walk across and talk to the person or dept, or call a meeting. Do not email."

The airline has been removing components from some of its aircraft to provide spares for other planes, as it battles financial losses and declining market share, Mint reported on 3 June, citing internal emails exchanged between SpiceJet's engineering and planning departments.

"We have robbed nearly 70 components to service other line aircraft...," one airline official wrote in an email cited in the Mint report.

Kapoor wrote in his latest email that management personnel should be careful with the use of words.

"Avoid use of industry slang such as 'rob a part from aircraft xxx' in emails, as those who do not understand that this is common slang used all over the world by airlines to refer to parts being sourced from alternate/parked aircraft in AOG situations...," Kapoor wrote.

AOG is short for aircraft on ground.

SpiceJet declined to comment for this story.

Copyright 2014 - Mint, New Delhi

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