Schiphol Scoops Top Place In Air Cargo Excellence Awards

Amsterdam Airport Schiphol has been ranked top major European airport (over 1 million tonnes per annum) in the tenth Air Cargo Excellence Survey.

The airport section of the Air Cargo Excellence Awards is based on the voting of airlines on a number of specific criteria.

Schiphol’s 2014 winning score of 113 marked a further significant improvement in its recent trend; in 2012 it scored 103 points, and in 2013 it achieved 106 points. Schiphol also attained the highest rating in each of the categories – customer service, value, facilities and information technology – which combine to decide the overall results.

The Award winners were announced at a ceremony at the Hyatt Regency Century Plaza in Los Angeles, where senior representatives of the global air cargo community were gathered for this year’s IATA World Cargo Symposium.

Says Schiphol Cargo Senior VP Enno Osinga: “We are delighted to have moved into top position this year, and to have shown a marked improvement in all categories. Once again, we thank all those who have ranked Schiphol so highly.

“Our continuing work to drive streamlining of processes at Schiphol, in conjunction with our community and our authorities, has clearly played a part in these results, as it has in the steady growth of traffic through our airport.

“We hope that our many initiatives, and the dividends they achieve, will be studied and adopted around the world. Airfreight is only as strong as its weakest link, so we all need to work together and raise standards across the industry.”

Amsterdam Airport Schiphol Cargo at a glance:


  • third largest cargo airport in Europe
  • Schiphol’s air cargo community employs over 26,000 people.
  • 1.531 million tonnes of cargo in 2013 (+3.2%)
  • 323 scheduled airline destinations in 98 countries
  • 99 scheduled airlines
  • 27 scheduled freighter operators
  • 426,000 aircraft movements in 2013, (including 15,623 freighter flights)
  • 25 dedicated full freighter Cat 8/9 stands
  • 5 main runways, ranging from 3,400 – 3,800 metres in length
  • Ready to handle multiple A380s & B747-8Fs
  • 8 cargo handling companies
  • 400,000 m2 of cargo warehouses, of which 60% have direct air side access
  • 11,000 m2 of new cargo buildings under construction with direct air side access
  • Airside access for logistic service providers
  • Extensive facilities for perishables and pharma/life science cargo in multiple controlled-temperature zones, featuring refrigerated/deep-freezer and heated storage/handling facilities;
  • X-Ray screening, high-security handling and storage for valuables, hazardous and radioactive goods handling, outsize/heavy cargo handling, mortuary
  • 2 livestock/bloodstock handling centres with vets and health officials on hand 24/7
  • Express/Courier Centre
  • Transit Zone, Free Port/Foreign Trade Zone.
  • 150+ logistic service providers situated at or near Schiphol
  • 50%+ of all American and Asian European Distribution Centres located in the Netherlands
  • Airport-seaport synergies: Amsterdam Airport Schiphol close to Ports of Rotterdam and  Amsterdam
  • Unparalleled European road feeder and distribution network
  • 25+ airfreight hauliers operate from the airport


Amsterdam Connecting Trade:

  • 2 new logistic parks in operation; a third under construction
  • dedicated freight lane planned to connect air cargo terminal directly to logistics parks, truck-, water- and High Speed Train Cargo terminal of ACT


Schiphol SmartGate Cargo
The airport, air cargo industry & Customs have joined forces to integrate monitoring of goods entering and leaving the EU via Schiphol, allowing rapid and efficient clearance:

  • Integrated cargo control & inspection
  • Shorter lead times & lower costs
  • Increased reliability, safety & security