Sept. 09--Lufthansa received the International Five Star Diamond Award from the American Academy of Hospitality Sciences (AAHS) in a ceremony at Lufthansa's First Class Terminal in Frankfurt International Airport.
In fact, the academy honored three outstanding accomplishments of Lufthansa's premium service portfolio: The Lufthansa First Class onboard its intercontinental fleet, the Lufthansa First Class Terminal in Frankfurt and the Lufthansa First Class Lounge at New York's JFK International Airport.
Joseph Cinque, president and CEO of the AAHS, said: "The American Academy of Hospitality Sciences is renowned worldwide for awarding excellence in the global travel and luxury services sector via our International Star Diamond Award exclusively on Five Star establishments. Lufthansa's unequaled commitment to its First Class services and onboard hospitality, its achievements and true quality is more than impressive and deserves the International Five Star Diamond Award."
Jens Bischof, chief commercial officer at Lufthansa German Airlines, added: "Today marks another milestone for Lufthansa on our way to becoming the industry's leading airline for premium travel. Our customers are appreciating the numerous service upgrades we have invested in, both on board and on the ground, with the industry's leading organizations taking note of our accomplishments. Today, we are very excited to receive this award from the Academy which has evolved into an international powerhouse network that values the very highest quality and hospitality."
In 2005 Lufthansa opened its First Class Terminal at Frankfurt Airport, which is still the world's only dedicated terminal of this kind. Worldwide 60 state-of-the-art lounges, with a total space of more than 45,000 square meters, invite customers to relax and escape the busy atmosphere at airports, before and after their flights.
The AAHS was originally formed as an International Restaurant Rating Bureau in 1949 in Chicago, Illinois. Forty years later, in 1989, it relocated its headquarters from Chicago to New York City, where it is still based today.
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