TAM Extends Mobile Check-In

April 11, 2013
Service is available for both internet-enabled phones and tablets.

TAM Airlines has extended its mobile check-in service to passengers travelling from So Paulos Guarulhos Airport to European destinations, including London Heathrow

The service, previously only available from Europe to Brazil, guarantees a fast and safe boarding experience and in addition it avoids the use of paper boarding passes, which helps contribute to the airlines commitment to sustainable practices.

The service is available for both internet-enabled phones and tablets. TAMs mobile check-in is very simple to use: the passenger just needs to an internet-enabled mobile phone or tablet to access the TAM website (www.tamairlines.com) where they input the flight date and the reservation number, or the e-ticket number.

An electronic boarding pass with a bidimensional (2D) bar code is then sent by e-mail or text message (SMS), or it can be saved directly on to the mobile phone or tablet through Passbook (an application that has been developed to store and view boarding passes of different airlines, and is available for iPhone, iPad and Android platforms).

TAM customers that want to take advantage of checking-in by mobile phone or tablet for international flights departing from So Paulo to London Heathrow and other European destinations, such as Frankfurt, Madrid, Milan and Paris, must carry out the necessary steps from 72 hours and up to three hours before the scheduled flight departure time.

Only passengers with luggage should check in at the TAM service counter. This helps to speed up the boarding and check-in procedure. As well as being a quick and simple way to check-in, the service also allows the passenger to choose or change their seats and to enter their TAM Frequent Flyer card number.

It is also possible to check-in more than one person at the same time, as long as all the passengers in the group have the same reservation code. About LATAM Airlines Group S.A. LATAM Airlines Group S.A. is the new name given to LAN Airlines S.A. as a result of its association with TAM S.A. LATAM Airlines Group S.A. now includes LAN Airlines and its affiliates in Peru, Argentina, Colombia and Ecuador, and LAN Cargo and its affiliates, as well as TAM S.A. and its subsidiaries TAM Linhas Aereas S.A., including its business units TAM Transportes Aereos del Mercosur S.A., TAM Airlines (Paraguay) and Multiplus S.A. This association has created one of the largest airline groups in the world in terms of network connections, providing passenger transport services to around 150 destinations in 22 countries and cargo services to around 169 destinations in 27 countries, with a fleet of 319 aircraft. In total, LATAM Airlines Group S.A. has more than 55,000 employees and its shares are traded in Santiago, as well as on the New York Stock Exchange, in the form of ADRs, and Sao Paulo Stock Exchange, in the form of BDRs. Each airline continues to operate under its current brand and identities. For any inquiry about LAN or TAM, please visit www.lan.com or www.tam.com.br, respectively. Further information at www.latamairlinesgroup.net.

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