Delta and American Offer Customers Ability to Make Travel Changes Ahead of Winter Nor'easter

Feb. 7, 2013
Northeast customers are encouraged to make travel changes

ATLANTA, Feb. 6, 2013 /PRNewswire/ -- Delta Air Lines Inc. (NYSE: DAL) is offering customers whose flight plans may be affected by winter weather expected Friday across the U.S. Northeast, Ottawa and Montreal the ability to make one-time changes to their travel schedules without fees. Delta is closely monitoring conditions along the storm's forecast path and encourages customers to consider moving up, postponing or re-routing their travel to avoid possible inconvenience from expected flight delays.

Customers booked on Delta-ticketed flights to, from or through the following cities between Feb. 8 and 9 may immediately rebook for travel before or after their original travel dates as long as new flights are ticketed and rescheduled with travel beginning by Feb. 12, 2013.

Albany, N.Y. Allentown, Pa. Bangor, Maine Binghamton, N.Y. Boston, Mass. Buffalo, N.Y. Burlington, Vt. Elmira, N.Y. Hartford, Conn. Ithaca, N.Y. Manchester, N.H. Montreal, QC, Canada New York, N.Y. (JFK and LaGuardia) Newark, N.J. Newburgh, N.Y. Ottawa, ONT, Canada Philadelphia, Pa. Portland, Maine Providence, R.I. Rochester, N.Y. Scranton, Pa. Syracuse, N.Y. White Plains, N.Y.

Flight delays are expected at the above airports as a result of the winter weather and Delta may proactively reduce flight schedules to minimize delays. Customers can visit delta.com or use the Fly Delta mobile app to make changes and manage their travel itinerary.

Delta will continue to monitor the weather and provide the latest updates at delta.com and twitter.com/DeltaNewsroom.

Delta Air Lines serves more than 160 million customers each year. During the past year, Delta won 33 airline industry awards sweeping the major corporate travel surveys including Business Travel News, Travel Weekly, TravelAge West, Recommend Magazine and The Beat. Delta was also a recipient of the Secretary of Defense Freedom Award for exceptional support of National Guard and Reserve employees. With an industry-leading global network, Delta and the Delta Connection carriers offer service to nearly 319 destinations in 59 countries on six continents. Headquartered in Atlanta, Delta employs 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-LaGuardia, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline's service includes the SkyMiles frequent flier program, a world-class airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Delta is investing more than $3 billion in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.

American Airlines Assists Customers Affected By Winter Storm Nemo

FORT WORTH, Texas, Feb. 6, 2013 /PRNewswire/ -- American Airlines is offering customers flexibility to change their travel plans due to Winter Storm Nemo.

Customers ticketed on American Airlines, American Eagle or AmericanConnection flights Feb. 8-9 to, from, or through the cities listed below may change flights without penalty, have the ticket-reissue charge waived for one ticket change, and begin travel Feb. 7-12 under American's current travel waiver.

Here is the list of affected cities and airports:

Boston (BOS) Buffalo, N.Y. (BUF) Hartford, Conn. (BDL) New York Kennedy (JFK) New York LaGuardia (LGA) Newark, N.J. (EWR) Rochester, N.Y. (ROC) Syracuse, N.Y. (SYR) White Plains, N.Y. (HPN)

To change travel dates, customers should contact American Airlines Reservations at 1-800-433-7300 in the U.S. or Canada. Customers calling from outside the U.S. or Canada should check American's Worldwide Reservations Numbers page on AA.com.

About American Airlines

American Airlines focuses on providing an exceptional travel experience across the globe, serving more than 260 airports in more than 50 countries and territories. American's fleet of nearly 900 aircraft fly more than 3,500 daily flights worldwide from hubs in Chicago, Dallas/Fort Worth, Los Angeles, Miami and New York. American flies to nearly 100 international locations including important markets such as London, Madrid, Sao Paulo and Tokyo. With more than 500 new planes scheduled to join the fleet, including continued deliveries of the Boeing 737 family of aircraft and new additions such as the Boeing 777-300ER and the Airbus A320 family of aircraft, American is building toward the youngest and most modern fleet among major U.S. carriers. American's website, AA.com®, provides customers with easy access to check and book fares, and personalized news, information and travel offers. American's AAdvantage® program, one of the most popular frequent flyer programs in the world, lets members redeem miles for flights to almost 950 destinations worldwide, as well as flight upgrades, vacation packages, car rentals, hotel stays and other retail products. The airline also offers nearly 40 Admirals Club® locations worldwide providing comfort, convenience, and an environment with a full range of services making it easy for customers to stay productive without interruption. American is a founding member of the oneworld® alliance, which brings together some of the best and biggest airlines in the world, including global brands like British Airways, Cathay Pacific, Iberia Airlines, Japan Airlines, LAN and Qantas. Together, its members serve more than 900 destinations with more than 9,000 daily flights to 150 countries and territories. Connect with American on Twitter @AmericanAir or Facebook.com/AmericanAirlines. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation. AMR Corporation common stock trades under the symbol "AAMRQ" on the OTCQB marketplace, operated by OTC Markets Group.

SOURCE Delta Air Lines and American Airlines

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