November 27, 2012 London -- SITA today announced the rollout of innovative mobile services for easyJet, the UKs largest airline, which carries more than 58 million passengers each year. SITA, the communications provider for the air transport industry, is supplying easyJet with a fully-managed solution which allows the airline to use its in-house applications on mobile devices at over 130 airports in Europe from which it flies.
SITAs fully-managed mobile services include 3G and wireless connectivity across 190 countries, providing cost-effective and seamless roaming for mobile usage. easyJet will use SITAs services to access its in-house Halo application, which allows easyJet airport agents to be fully mobile using handheld computers. SITA is also providing easyJet with Motorola Solutions ruggedized mobile computers that have built-in barcode scanners, WLAN and WWAN capability, and chip and pin readers. These devices help easyJet provide full passenger services from anywhere in the airport. SITA is also working closely with industry experts B2M Solutions to integrate its Mobile Process Optimization Platform, mprodigy, into the overall solution for easyJet. The resulting analytics enable easyJet to develop best practice processes across its Halo users, at the outset focusing on baggage payment and boarding to improve aircraft turnaround times. The five-year agreement will initially include 100 devices being deployed at six airports which will enable the boarding of approximately 55,000 easyJet flights. Additional airports will be considered during the first six months of operation and easyJet plans to have up to 1,500 handheld terminals at 130 airports across Europe. Trevor Didcock, CIO. easyJet, said: At easyJet it is all about flexibility. We need to be agile and mobile, providing the same great service to our passengers at, and within, any airport to which we choose to fly. Weve developed the Halo application to provide our employees with a range of applications via mobile devices and SITA will enable us to rollout and manage these across Europe, in a consistent and controlled way. Weve worked with SITA on project Halo for several years now and they are our chosen provider because of a combination of geographic coverage, a great partnership with Motorola and other vendors, and a capability to offer a fully-managed end-to-end service that offers real value for money. easyJets project Halo was designed to handle seasonal changes in passenger demand proactively and also to mobilise a number of business processes. Given the multiple locations where easyJet operates, SITAs solution needed to provide a single approach for the airline across all its locations and accommodate its seasonal route changes. Rukmini Glanard, SITA Vice President, Communications and Infrastructure, said: At SITA we provide the complete end-to-end mobile solution including integration to multiple applications, our Wireless@Airports services and full mobile data access. Our partnerships with Motorola and other device providers mean that airlines, such as easyJet, have a single supplier for their global mobile needs. The move across the industry is to mobile; our latest survey of airlines shows that by 2015 mobile will be beyond the tipping point shaping every aspect of the travel experience. At SITA, we are ready to help airlines be fully mobile. As the community provider to the air transport industry, SITA offers a single end-to-end solution that combines specific business applications knowledge with global mobile and Wi-Fi connectivity, and device supply and management. Its ability to ensure global deployment of mobile solutions is backed up by its 24/7 service and support, which includes a dedicated Mobility Center of Excellence. In addition to its work with easyJet, SITA is working on mobility projects solutions for cabin crew, electronic flight bags, baggage management, resource management and mobile check-in and boarding with several leading airlines across the world. ENDS For further information (not for publication) contact: SITA Brenda Flinter Media Relations Manager Mobile: +353 87 750 6229 Email: [email protected] Leidar Charlie Pryor Director Tel : +44 (0)20 7031 8270 Email : [email protected] Skype: LEIDAR_Charlie Notes to Editors: About SITA SITA is the world's leading specialist in air transport communications and IT solutions. SITA delivers and manages business solutions for airline, airport, GDS, government and other customers over the worlds most extensive network, which forms the communications backbone of the global air transport industry. SITAs portfolio includes managed global communications, infrastructure and outsourcing services, as well as services for airline commercial management and passenger operations, flight operations, aircraft operations and air-to-ground communications, airport management and operations, baggage operations, transportation security and border management, cargo operations and more. With a customer service team of over 2,000 staff around the world, SITA invests significantly in achieving best-in-class customer service, providing integrated local and global support for both its communications and IT application services. SITA has two main subsidiaries: OnAir, which is the leading provider of in-flight connectivity, and CHAMP Cargosystems, the world's only IT company dedicated solely to air cargo. SITA also operates two joint ventures providing services to the air transport community: Aviareto for aircraft asset management and CertiPath for secure electronic identity management. SITA is one of the world's most international companies. Its global reach is based on local presence, with services for over 500 air transport industry members and 2,700 customers in over 200 countries and territories. Set up in 1949 with 11 member airlines, SITA today employs people of more than 140 nationalities, speaking over 70 different languages. SITA had consolidated revenues of US$ 1.46 billion (1.10 billion) in 2010. For further information go to www.sita.aero About easyJet: easyJet operates Europe's No. 1 air transport network with a leading presence on Europe's top 100 routes and at Europe's 50 largest airports. easyJet flies on more than 600 routes between over 130 airports in 30 countries. More than 300 million Europeans live within one hour's drive of an easyJet airport, more than any other airline. The airline takes sustainability seriously. easyJet invests in the latest technology, operates efficiently and fills most of its seats which means that an easyJet passenger's carbon footprint is 22% less than a passenger on a traditional airline, flying the same aircraft on the same route.
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