Pratt & Whitney Canada's ESP Service Program Hits Milestone

Nov. 5, 2012
Pratt & Whitney Canada's (P&WC) announced that the 4000th engine enrolled in its Eagle Service Plan (ESP Service Program) belongs to a Dallas-based investment partnership that recently acquired their first aircraft, an Embraer Phenom 300.

Pratt & Whitney Canada's (P&WC) announced that the 4000th engine enrolled in its Eagle Service Plan (ESP Service Program) belongs to a Dallas-based investment partnership that recently acquired their first aircraft, an Embraer Phenom 300.

The announcement was made by Raffaele Virgili, vice-president, customer service, P&WC, during the National Business Aviation Association's 65th annual meeting and convention in Orlando, Florida. P&WC is a United Technologies Corp. company .

According to a release, the ESP Program offers P&WC engine operators a complete range of maintenance coverage depending on the level selected. Basic coverage includes parts and shop labour for scheduled engine overall, refurbishment and hot section inspection, basic unscheduled engine and line replaceable unit (LRU) accessory maintenance, and required product support improvements at shop visits. Other benefits include rental engine support for covered events, Engine Condition Trend Monitoring (ECTM), and an allowance for trouble shooting.

"This is a significant milestone for our ESP Program as it demonstrates the ever-growing popularity of our Pay-per-Hour (PpH) service and the increasing reliance operators place on our ability to maintain their engines in a worry-free and cost-effective manner," said Greg Miller, ESP Program product manager of global sales, P&WC. "In the two short years since NBAA 2010, we have added 1,000 new engines to the ESP Program."

Texas-based brokerage firm Dallas Jet International managed the acquisition transaction and initial maintenance program set up for the new Phenom 300 operator. "We always make it a point to educate our buying clients on the benefits, peace of mind, and added resale value that comes with Pay-per-Hour engine programs. P&WC is a proven performer in this area of aircraft cost management", said Shawn Dinning, Managing Director at Dallas Jet Int'l.

"Dependability translates into trust," states Greg Rose, aviation manager for the Dallas Phenom 300 operator.

"From my perspective as a pilot on this aircraft, P&WC's ESP Program protects my aircraft and its PW535E engines like no one else can. By choosing P&WC's Pay-per-Hour engine service plan, we have effectively opted for the peace of mind that comes with predictable maintenance costs and knowing our engines are in the hands of the people who know them best."

"In the past decade we have seen near double-digit growth in hourly program enrolment," concluded Virgili. "Clearly P&WC engine owners see the benefits of dealing with the OEM to provide reliable maintenance programs backed by our many years of engineering excellence, our knowledge of our engines' performance, access to our largest fleet of support assets and our reputation for dependability and service excellence as a long-time global aviation leader. Enrolment in P&WC's ESP Program has grown by more than 50 per cent since the beginning of 2009."

Pratt & Whitney Canada (P&WC) is a provider of engines in the aerospace industry.

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