Aircraft Interiors Expo Day 1: The Future is Bright...but Complicated

Throwing the spotlight on the rail sector, Arnaud Masson, Head of Onboard Services at Eurostar, said that his company carried the passenger equivalent of 72 jumbo jets every day between London and Paris. Eurostar is offering two destinations, not a train, and passenger experience played a key role. The techniques employed by Eurostar included offering business class travellers a menu based on French cuisine for departures from Paris and an English focused menu for journeys starting in London. A recent notable success was a pizza that gave off a delicious aroma reminiscent of an authentic pizzeria.

John Hyde, Aircraft Interiors Expo Exhibition Director, summed up: “It is clear that meeting the challenge of the future will involve a diversity of issues both great and small. The response to our first conference has been outstanding with encouraging levels of both interaction and attendance.”