Automation in Refuelling Goes East

Feature Automation in Refuelling Goes East Careful consideration of customers needs as well as culture is important when entering new markets, writes Dr. Christine Grötzbach By Dr. Christine Grötzbach December 2002 To quote a popular...


The airport Guilin (IATA-code: KWL) has been selected as a test site for the Chinese version of fuel automation. Guilin is located in the region Guangxi in southern China and features 60 to 80 operations with 200 to 320 tons of jet fuel per day. The refuelling is carried out via a hydrant system and dispensers or a fuel truck. Guilin houses the Blue Sky Guangxi Branch. Blue Sky is a joint venture of CAOSC, AirBP and Fortune with its central department located in Guangzhou (Canton). A subsidiary handles the refuelling services in Guilin. Information technology is considered to be a top management issue, and related projects are accordingly administered from the headquarters. As Blue Sky has installed a technologically up-to-date in-house system, the employees are becoming familiar with information technology.

Implementing the Plan
Jörg Sziegat, project manager of DCO, is responsible for specification and installation of fuel automation solutions in China. "The manual recording of delivery receipts is going to be automated. We will also automate the dispatching of personnel and equipment," he comments on the targets of the project and adds, "In order to get the current data from incoming and outgoing flights, we will establish a FIDS-connection in the airport."

An interface to the flight information display system will transmit up-to-date schedule information about an aircraft's registration number, ramp/position, on-block-time, and arrival or departure time. Any unforeseen changes, delays, or cancellations will be integrated into dispatching procedures. Trucks on the airfield will be able to receive the optimised instructions by wireless networking on a display in the driver's cabin. A future data link to the airline computer system will enable electronic fuel ordering. The BARTEC PETRODAT 3002 system records the refuelled quantity. It is planned to introduce the generation of electronic delivery tickets (e-ticketing). The system can also provide an interface that forwards the recorded data to the financial department for accounting and further evaluation.

Jörg Sziegat is very much impressed by the enthusiasm the project has motivated. "I perceived a warm welcome and high interest on every level of management," he says. "Users were very open-minded and very helpful. I got all support I needed." He emphasizes the good cooperation with Mansrich, "We have found a reliable and competent partner and work as a team. Our clients have decided in favour of good organization, good introduction, training and after-sales service."

Mr.Qin Wensheng adds, "We are wholly committed to our client. Our philosophy is to adopt responsibility and to keep our promises in a cooperation of fairness. This makes our customer feel comfortable to work with us and gives him the confidence to apply the products and services we offer."

The Guilin project looks promising and is making good progress. Other Chinese airports are looking very closely at the developments with interest.

RESOURCES

AFS Aviation Fuel Services &
Management GmbH
Sportallee 6, D-22335 Hamburg, Germany
Tel. +49-(0) 40-513092-31 (Jürgen Grötzbach),
Fax +49-(0) 40-513092-99
e-mail: Juergen.Groetzbach@afs-hamburg.de
www.afs-hamburg.de

BARTEC Meßtechnik und Sensorik GmbH
Schulstraße 30, D-94239 Gotteszell, Germany
Tel. +49-(0) 9929-3 01-220 (Hans-Peter Amann)
Fax +49-(0) 9929-3 01-198
e-mail: Hans-Peter.Amann@go.Bartec.de
www.bartec.de

China Aviation Oil (Singapore) Corporation Ltd.
Suntec Tower Three #31-02 8 Temasek Blvd.
Singapore 038988
Tel: +65-6334-8979
Fax: +65-6333-5283
e-mail: admin@caosco.com
www.caosco.com

DCo DV-Convent Informationsmanagement GmbH
Alstertwiete 3, D-20099 Hamburg, Germany
Tel. +49-(0 )40-320194-0
Fax +49-(0) 40-320194-99
e-mail: info@dvconvent.de
www.dvconvent.de

Mansrich Ltd.
Room A3-1501,Sunshine Plaza, 68 Anli Road, Chaoyang District, Beijing,China 100101
Tel. +86 10 64812627-805 (Franny Wang)
Fax + 86 10 64899233
e-mail: franny@mansrich.com.cn
www.mansrich.com.cn


About the Author: Dr. Christine Grötzbach is managing partner of Hamburg, Germany-based CJG Business Development, a marketing consultant in the ground aviation industry.

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