Swiss WorldCargo in Line with Cargo 2000 Roll-Out Plan

Swiss WorldCargo, the air cargo division of Star Alliance carrier Swiss International Air Lines Ltd., announces that it is in line with the roll-out plan of Cargo 2000: 59 stations in its network have been certified according to the Phase 1 implementation programme, and the remaining stations will be added by the end of 2006.

The Cargo 2000 Board's measurements have ascertained that the operational processes and the quality concept in place at our certified sites are fully compliant with the programme's requirements. "By adopting the standards and measurements set by Cargo 2000 standards, Swiss WorldCargo gives evidence of a firm commitment to its "quality" focused vision and strategy, " says Gianni Mauri, GM Process Engineering & Claims Swiss WorldCargo.

June 2005 was a milestone for Cargo 2000 in that members had to start publishing data measured by the program's quality management system for the first time. In the words of Ron Cesana, Project Director, Cargo 2000 : "Swiss WorldCargo is an excellent example of a business that fully supports our programme and is achieving significantly improvements in its performance by applying the Cargo 2000 quality approach. I believe the airline would be the first to admit that it has always enjoyed the perception of a high quality service provider but, more importantly, Swiss WorldCargo and its customers now have the data to prove that fact."

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