NIIT Technologies, an IT solutions provider headquartered in New Delhi, India, announced a strategic partnership with Singapore Airport Terminal Services (SATS) to jointly market and implement its state-of-the-art COSYS Intelligent Solutions (COSYS IS) to help air cargo ground handling agents improve their cargo handling capabilities.
Yacoob Piperdi, Senior Vice President (Cargo Services) SATS, said: "We first developed COSYS IS to manage our cargo customers' handling requirements as well as our extensive hub operations in Singapore. Subsequently, COSYS IS was deployed at our overseas operations as part of our value-adding contribution. It has proven to be a valuable operating tool. We are happy to develop a deeper partnership with NIIT Technologies and to promote COSYS IS within the airline and cargo industry."
As part of the partnership agreement, NIIT Technologies said it will use its global presence to market this solution to other ground handlers and airlines across the globe.
Arvind Mehrotra, Executive Vice President, NIIT Technologies, said: "SATS has been a pioneer in the industry and has shown the way with their best practices and efficient air cargo handling capabilities. The best practices of SATS in air cargo handling and warehousing operations and technical expertise of NIIT Technologies, are a great combination which will go a long way in serving the needs of the industry."
COSYS IS has been deployed in Singapore Changi Airport since 2000. Besides Singapore, COSYS IS has also been implemented at SATS joint ventures in Beijing, Hong Kong, Taiwan, India, and most recently in Indonesia. In Indonesia, the system will be deployed in three airports, namely Jakarta, Denpasar, and Surabaya.
Cargo handling agents and carriers face varied challenges like managing costs, improving operational efficiency, reducing loading errors, enabling faster and accurate information exchange and enhancing customer service.
The company said that COSYS IS provides e-freight compliant solutions to cargo handling agents and carriers. NIIT Technologies and SATS collectively have experience in implementing and maintaining COSYS IS at several airports.
NIIT Technologies services customers in North America, Europe, Asia, and Australia.
SATS - Singapore Airport Terminal Services - is Singapore's provider of Airport Services and Food Solutions.