Several Canadian travel associations said Air Canada was hurting its best customers by removing its cheapest fares from the distribution systems used by travel agents around the world.
Canada's largest airline was accused yesterday of removing its Tango fares from the global distribution systems used by travel companies "in the middle of the night, May 2nd, without warning.''
Air Canada says the technology of traditional global distribution systems in the travel industry does not support new features of the airline's simplified fare products, such as the Go Discount which gives customers discounts for such things as not checking in luggage.
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