Tampa International Airport retained its "better than most" status in the 2006 J.D. Power and Associates airport satisfaction study, ranking sixth in the medium traffic category of North American airports.
Continental Airlines and JetBlue Airways topped the airline categories in the survey of 9,800 passengers released Thursday.
Travelers rated Tampa's airport "better than most," among airports with between 10 million and 30 million annual passengers in all five survey categories: accessibility, check-in process, security check, terminal facilities and baggage claim.
New York's LaGuardia Airport ranked first among medium traffic airports, with a "among the best" rating or a point higher than Tampa in four of the five categories. Chicago's Midway International, Baltimore-Washington International Thurgood Marshall, Cleveland Hopkins International and Pittsburgh International ranked second through fifth.
Tampa also ranked sixth in the most recent J.D. Power survey in 2004, which covered airports worldwide. Orlando International Airport ranked second in 2004 among large worldwide airports dropped to 14th in the 2006 North American survey. J.D. Power's survey for 2006 just focused on North American airports.
"We stayed about the same in the votes, but I was surprised by some, especially Orlando International Airport dropping to 14th," said Tampa International Director Louis Miller.
Copyright 2005 LexisNexis, a division of Reed Elsevier Inc. All rights reserved.
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