Changeover includes employee uniforms, airport signage, and
enhanced onboard products and services
ATLANTA , March 30 /PRNewswire-FirstCall/ -- Seattle -based flight attendant Christie Colegrove , a 25-year Northwest Airlines veteran, will hang up her Northwest uniform today in exchange for a new Delta Air Lines' (NYSE: DAL) uniform. Colegrove is joining nearly 40,000 flight attendants, pilots, airport lounge representatives, ticket counter and gate agents who today will don Delta uniforms - one of the first outwardly visible signs that the two airlines are now one.
By the end of next year, nearly 250 pre-merger Northwest mainline aircraft will be painted in Delta's red, white and blue flagship colors. To date, 33 Northwest-branded aircraft have already been repainted. Also by year's end, all Delta- and Northwest-operated mainline aircraft will feature similar interiors, including Delta's standard blue leather seats and carpet.
"In just five months, Delta has made significant strides to bring together the best of both airlines for the benefit of our customers, employees and the communities we serve," said Richard Anderson , Delta's chief executive officer. "We're working hard to integrate every aspect of the travel experience - from onboard products, to aircraft exteriors and cabin interiors, to frequent flyer programs - so that all Delta customers worldwide enjoy one best-in-class experience."
Delta and Northwest made aviation history last October in a merger that created the world's largest airline with service to 379 destinations in 66 countries, more than 6,000 daily departures and more than 170 million customers served annually. Until now, significant post-merger changes - such as synchronizing flight schedules, aligning route maps, integrating technologies and workgroups - have largely taken place behind the scenes.
"I've been wearing my uniform for 19 years. It was time for a fresh, new look," said an excited Colegrove. "Delta is moving the industry forward with a great new uniform that shows our professionalism and pride in how we look, act and serve."
Product and Service Enhancements
Visible product and service improvements happening this week on Delta-Northwest flights throughout the United States include:
For more details, go to news.delta.com
Five-month Merger Milestones
This week's integration of domestic products and services builds on merger milestones already completed since the closing of the Delta-Northwest merger on October 29, 2008 , including:
Delta is continuing its progress to achieve a single operating certificate by the end of the year.
Satellite uplink available
Media are invited to cover the historic changeover beginning Monday, March 30 using Delta-provided footage of aircraft being painted from Northwest to Delta, signage being changed from Northwest to Delta, pre-merger Northwest employees donning the new Delta uniforms and employees serving new food and drink options onboard Delta flights.
The uplink is available at the following times and coordinates
Delta Air Lines is the world's largest airline. From its hubs in Atlanta , Cincinnati , Detroit , Memphis , Minneapolis-St. Paul , New York-JFK, Salt Lake City and Tokyo - Narita , Delta, its Northwest subsidiary and Delta Connection carriers offer service to 379 destinations in 66 countries and serve more than 170 million passengers each year. Delta's marketing alliances allow customers to earn and redeem either SkyMiles or WorldPerks on more than 16,000 daily flights offered by SkyTeam and other partners. Delta's more than 70,000 employees worldwide are reshaping the aviation industry as the only U.S. airline to offer a full global network. Customers can check in for flights, print boarding passes, check bags and flight status at delta.com.
SOURCE Delta Air Lines