Enhanced Patdowns: Better Public Education Needed
I wish TSA had undertaken a more robust education campaign, but I applaud Homeland Security Secretary Janet Napolitano’s commitment to take passenger comments seriously, and I applaud TSA Administrator John Pistole and his team for trying to address the threat we face (we don’t get to pick the threat; it picks us). I know airports around the country are committed to ensuring the safety and security of all their passengers.
In the short term I hope we can make whatever modifications might be called for and move beyond the immediate controversy. In the longer term, I hope we can develop new and better technologies and procedures to define a future of safe, secure, passenger friendly air travel; while addressing the very real threats we do face — and which are never going to be fully conquered. This is a game that will go on forever.
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