According to a recent FlightView survey of U.S. travelers, 65 percent of respondents believe a mobile-ready website is a critical feature for airports. With 75 percent of America’s frequent travelers already relying on mobile devices to check their flight status and other important travel information, the time is now for airports to begin offering mobile content to their customers – and FlightView is here to help.
On Tuesday, June 28th at 12:30 p.m. ET, FlightView, the trusted leader in delivering day-of-travel flight information and mobile content for airports and airlines, is broadcasting an educational webcast for airport executives on mobile travel content. During the 30-minute presentation, attendees will learn how offering mobile content through native apps and mobile websites can improve their airport’s customer satisfaction levels. Led by Mike Benjamin, CEO of FlightView, and Katherine Wellman, VP of Marketing and Product Management, webcast attendees will learn:
• How airports can meet the rising customer demand for mobile travel content
• How mobile offerings make an airport more attractive to travelers who have alternatives
• What devices airports need to support
• The most important information airports need to include in mobile offerings
• How to design a mobile offering so it’s most useful to airport constituencies
WHAT: The Mobile Revolution: Elevating Airport Customer Experience with Mobile Content
WHO: Mike Benjamin, CEO of FlightView
WHEN: Tuesday, June 28, 2011 12:30 p.m. ET
In addition to airlines being able to offer customers flight status information on the planes they operate, they can offer real-time information on flights flown by international partners.
Airlines Missing Major Opportunities to Drive Ancillary Revenue through Mobile Devices, According to FlightView
Travelers are regularly searching for flights, hotels and ground transportation using mobile devices, yet less than half are making mobile purchases.