CUSTOMERS TRAVELING TO IMPACTED CITIES MAY RESCHEDULE WITHOUT PENALTY ON UNITED.COM OR CONTINENTAL.COM
CHICAGO, Dec. 27, 2010
CHICAGO, Dec. 27, 2010 /PRNewswire/ -- United Continental Holdings, Inc. (NYSE: UAL) today extended travel options for United and Continental customers whose flight plans may be affected by severe winter weather in the Northeast region. Weather conditions are making air travel difficult, causing delays and cancellations of flights at Continental's hub at New York / Newark Liberty International Airport and United's hub at Washington Dulles. Flights at Newark are expected to resume on Monday afternoon, with a limited schedule. Operations at other airports throughout the Northeast region may also be affected.
Change Flights for No Fee at united.com or continental.com
Customers scheduled on flights, through Dec. 28, to, from or through the impacted areas may reschedule their itinerary with a one-time date or time change, and the change fees will be waived. If a flight has been canceled, a refund in the original form of payment may be requested. Complete details and eligible travel dates are available at united.com and continental.com.
The fastest and most convenient way to change travel plans is via united.com or continental.com, and customers should continue to manage their reservations on the respective company's website from which their ticket was purchased. Customers may also book a new reservation, change an existing reservation or check flight status by calling United Reservations at 800-UNITED-1 or Continental Reservations at 800-525-0280 or their travel agent.
Another excellent way to receive information about flight delays, cancellations and gate changes is with United's EasyUpdate service or Continental's TripAlert service, which provide customers notifications via phone, text or e-mail.
About United Continental Holdings, Inc.
United Continental Holdings, Inc. (NYSE: UAL) is the holding company for both United Airlines and Continental Airlines. Together with United Express, Continental Express and Continental Connection, these airlines operate a total of approximately 5,800 flights a day to 371 airports on six continents from their hubs in Chicago, Cleveland, Denver, Guam, Houston, Los Angeles, New York/Newark Liberty, San Francisco, Tokyo and Washington, D.C. United and Continental are members of Star Alliance, which offers 21,000 daily flights to 1,160 airports in 181 countries. United's and Continental's more than 80,000 employees reside in every U.S. state and in many countries around the world. For more information about United Continental Holdings, Inc., go to UnitedContinentalHoldings.com. For more information about the airlines, see united.com and continental.com, and follow each company on Twitter and Facebook.
SOURCE United Continental Holdings, Inc.