Base Operations at Page Field in Fort Myers has been named the 16th best overall fixed-base operator (FBO) and 6th best independent FBO in the U.S. in the 2021 Professional Pilot PRASE (Preferences Regarding Aviation Services and Equipment) Survey.
For the 2021 PRASE Survey, subscribers scored a total of 1,689 U.S. FBOs in the six categories of line team, customer service representatives (CSRs), facility, amenities, promptness & efficiency and value for price. A certain minimum number of respondents in all categories was the threshold for ranking in the Top U.S. FBOs.
“We are so pleased to have Base Operations at Page Field recognized as a top independent and overall U.S. FBO based on our customers’ feedback for exceptional aviation ground services,” said Ben Siegel, CPA, C.M., executive director of the Lee County Port Authority. “The Base Operations team is committed to delivering a great experience to our guests and I am proud of their commitment to excellence in customer care.”
Professional Pilot is a monthly business aviation trade magazine. The magazine’s 48th annual Professional Pilot PRASE Survey occurs each year and tabulates the customer opinions of aviation ground services. Executives in charge of flight departments, aviation managers, chief pilots, CEOs and other qualified subscribers are polled once a year in order to determine the PRASE Winner’s List. PRASE is the gold standard of aviation ground service leaders.
