Upon completion of this seminar, one will be able to: Understand and use problem identification, problem reporting, data codification, data grouping, data analysis, extent of condition, causal factor analysis, and corrective action terminology; Perform root cause analysis using a variety of techniques, e.g. Change Analysis, Failure Mode and Effects Analysis, Hazard-Barrier-Effects Analysis, Time-line Analysis, Cause and Effects Analysis; Design and implement a problem reporting, root cause analysis, and corrective action system; Manage or assess such a system.
