Date: 11/12/12 8:00 AM CT - 11/16/12 5:00 PM CT
Location: Geneva Switzerland
Web site: http://www.iata.org/training/courses/Pages/tapp32.aspx
This course covers the SGHA section by section, giving you the foundations to write the Annex B and Service Level Agreement accurately and effectively. Through technical training and exercises replicating today's global marketplace, gain skills to enhance cooperation, efficiency and savings in your negotiations.