The nation’s largest airlines posted an on-time arrival rate of 79.6 percent in April, up from both the 77.3 percent on-time rate posted in April 2013 and the 77.6 percent on-time rate posted in March 2014.
The tentative approval includes several safeguards specifically designed to protect privacy, ensure competition and consumer choice, and make clear the voluntary nature of the standard and its availability to all airline industry participants.
Airline consumer complaints filed with the U.S. Department of Transportation's (DOT) Aviation Consumer Protection Division during 2013 were down 14.1 percent from 2012, according to the DOT’s Air Travel Consumer Report released today.
DOT says Qantas violated federal rules last March by not informing passengers on a delayed aircraft at Dallas/Fort Worth International Airport that they had the opportunity to leave the plane as it sat at the gate for an extended period of time with the...
In October, airlines improved their on-time performance while posting a lower rate of canceled flights and mishandled baggage than the same period in 2012, according to the U.S. Department of Transportation’s (DOT) Air Travel Consumer Report released...
It fined American Airlines $60,000 for violating the Department's full-fare advertising rule after the airline's agents told consumers that surcharges levied by the airlines were government-imposed taxes.
Today it fined the Brazilian airline GOL $250,000 for violating a number of DOT's rules protecting the rights of air travelers. This is the largest penalty assessed for violations of the rules adopted in April 2011.
The nation's largest airlines posted an on-time arrival rate of 78.8 percent in August, down from the 79.1 percent on-time rate from August 2012, but up from the 73.1 percent mark from July 2013, according to the U.S. Department of Transportation’s...
Secretary Foxx is spending his first full day meeting employees and holding meetings on important issues facing the Department, including transportation safety and hurricane and severe weather preparedness.
Reporting carriers posted a rate of 3.09 reports of mishandled baggage per 1,000 passengers, an improvement on 2011’s rate of 3.35 and their lowest rate of mishandled baggage since this data was first reported in September 1987