Agnes Huff

Posts by Agnes Huff on airport & aviation marketing and business communication.

  • Lessons From Malaysia Airlines Flight 370

    By Agnes Huff - Wednesday April 2, 2014
    The tragic circumstances surrounding Malaysia Airlines Flight 370’s disappearance is in many ways incomprehensible. The lack of evidence after nearly a month of global searching confounds investigators and torments families of passengers. As we continue...
  • Sheremetyevo Airport: Ready for the Olympic Rush?

    By Agnes Huff - Wednesday January 29, 2014
    The last time I flew into Moscow’s Sheremetyevo Airport was about 10 years ago and I must admit that the experience was underwhelming. Compared to award-winning world class airports like London’s Heathrow and Singapore’s Changi, it was clear that...
  • Time to Honor Airport Superheroes

    By Agnes Huff - Tuesday November 26, 2013
    This month’s shooting rampage at Los Angeles International Airport that killed TSA Officer Gerardo Hernandez is a sober reminder of the daily sacrifices being made by thousands of dedicated employees at our nation’s airports. Hernandez was just 39...
  • Airport Architectural Wonders: The New Tom Bradley International Terminal at LAX

    By Agnes Huff - Wednesday September 25, 2013
      Is it an airport terminal, shopping mall, restaurant row or an interactive entertainment complex? At LAX, it’s all of the above. The eagerly anticipated day finally arrived for the grand opening of the New Tom Bradley International Terminal...
  • Airport Loyalty Programs: Tapping into Consumer Behavior

    By Agnes Huff - Wednesday July 31, 2013
    Loyalty programs have been around for more than a century and today, primary reward programs can be found in just about every business and market sector – including airlines, hotels, airports, banks, restaurants, and supermarkets.  Secondary programs...
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