Blog Archives




 
  • Who Woulda Ever Thought It?

    By Ralph Hood - Wednesday June 12, 2013
    A great source of info is the online aviation forum, AVSIG. It is astounding what you can learn on AVSIG. Ask any question—and I do mean any—and you will probably have the correct answer within 24 hours, max. One of the current “threads” on...
  • A Prediction That Came True!

    By Ralph Hood - Wednesday May 29, 2013
    How many years—decades, even—have the pundits predicted that the global economy is coming? It’s no longer coming, folks. It’s here. Nowhere is this truer than aviation. Airplanes, engines and avionics are built all over. China is—according...
  • Mea Culpa!

    By Ralph Hood - Wednesday May 1, 2013
    I don’t want to write this blog, but must.  I goofed badly on my last Ground Clutter column in Airport Business magazine. Toward the end of the column I mentioned a situation in Glynn County, Georgia. That’s not the problem.  The problem is that...
  • A Change in Customer Service

    By Ralph Hood - Wednesday April 10, 2013
    I have trained people in customer service longer than I care to admit. Now, it seems things have changed a bit. I always thought that customer service worked only when coupled with a great product. Recently, though, I’ve noticed that some products are...
  • BizJets are Business Tools

    By Ralph Hood - Wednesday March 20, 2013
    T his administration seems determined that bizjets are a mere convenience. How in the world they can believe this and still operate Air Force One is beyond me. The truth is that bizjets enable businesses to do things they can’t get done any other way...
  • Will We Survive Sequestration?

    By Ralph Hood - Wednesday February 27, 2013
    To hear the alarmists scream, sequestration will be worse than an earthquake combined with a half-dozen tsunamis, a full-scale war and a dust bowl thrown in to boot. What are they talking about? Sequestration cuts will amount to less than 3% of...
  • Future Airline Markets

    By Ralph Hood - Tuesday February 12, 2013
    Airlines seem to have made up their collective minds — at last — that there is no sense in flying people places for a price that produces less than the cost of the flight. This makes sense. At the same time, mergers do seem to be on the rise. What...
  • FAs — Someone Wants To "Incentivize" You!

    By Ralph Hood - Tuesday February 5, 2013
    I got a most interesting press release recently. Allegiant Systems’ iPad based Fly Desk provides every flight attendant (FA) on participating airlines’ crews with an iPad that “digitizes” reports and manuals while providing a secure...
  • One More Time — Will It Never Stop?

    By Ralph Hood - Wednesday January 9, 2013
    Evidently, it has already happened this year—a teenaged student pilot took up some of his teenaged friends. The crash killed all aboard. This type of thing first came to my attention many decades ago when my cousin—also a student pilot—also took...
  • The Great Trip

    By Ralph Hood - Wednesday December 19, 2012
    No gripes in this blog today. I just finished a five-day trip during which everything went very well indeed, thank you. It was downright enjoyable. I was on USAir and/or the line’s connection flights the entire way. Funny thing — I’m a Million...