Ronald Donner

Posts from Aircraft Maintenance Technology editor Ronald Donner on current trends, events and issues on aircraft maintenance and aviation.

  • The Alphabet Soup of Industry Associations

    By Ronald Donner - Thursday April 17, 2014
    There are many aspects of my job I truly enjoy, and other parts that, well, are part of the job. The part I enjoy most as editor of AMT magazine, and executive director of AMTSociety , is the interaction with other industry associations. In the case of aviation most associations exist to promote the industry segment they are aligned with and support members through benefits and information...
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Art Kosatka

Posts from aviation professional Art Kosatka on airport security issues and TSA.

  • It Never Seems to Get Better, Does It…

    By Art Kosatka - Wednesday April 16, 2014
    Sometimes, no matter how hard I try to look for the positive elements in aviation security, there are somewhere between few-to-none to be found.  The mere mention of TSA screening raises the hackles of pretty much the entire traveling public, not to mention the widely touted TSA Pre-ü program – a pretty good idea in the abstract – if you don’t mind paying an $85 membership fee to be...
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Ralph Hood

Posts from public speaking professional Ralph Hood on current events and issues related to aviation and airports.

  • Do You Know Your Customers?

    By Ralph Hood - Wednesday April 16, 2014
    When it comes to customer service, airports are in a difficult position. As an airport executive recently said, “No matter what goes wrong on a trip, the destination airport gets the blame.” I’d never thought of that before, but it’s true—particularly when the inexperienced traveler is concerned. Aunt Emma and Uncle Cletus, for example, may fly the airlines once or twice a year, to...
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Steve Smith

Weekly posts reviewing Ground Support Equipment, Manufacturers and Professional GSE Users.

  • Download Our New Ground Service Provider App Today

    By Steve Smith - Tuesday April 8, 2014
    For more than two decades, we’ve been the leading publication for the aviation ground support community with an international circulation of 17,000. On the Web, AviationPros.com reaches almost 118,000 unique visitors a month and more than 1.5 million page views. Readers of our e-newsletter delivered three times a week spend almost 3 minutes reading the content, almost a minute longer than our...
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  • For The Latest In GSE, AviationPros LIVE Delivers

    By John Goglia - Tuesday April 8, 2014
    If working on the ramp is your life – or at least your work life – attending the annual premier ground equipment show in Las Vegas is a must.   Last week’s show once again demonstrated to me the importance of attending.  Not only can you learn about the latest technology and equipment, but the opportunity to discuss these with manufacturers’ representatives is invaluable.  They...
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John Goglia

Posts from NTSB veteran John Goglia reviewing Ramp Activity Safely and Efficiencies.

  • For The Latest In GSE, AviationPros LIVE Delivers

    By John Goglia - Tuesday April 8, 2014
    If working on the ramp is your life – or at least your work life – attending the annual premier ground equipment show in Las Vegas is a must.   Last week’s show once again demonstrated to me the importance of attending.  Not only can you learn about the latest technology and equipment, but the opportunity to discuss these with manufacturers’ representatives is invaluable.  They...
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Agnes Huff

Posts by Agnes Huff on airport & aviation marketing and business communication.

  • Lessons From Malaysia Airlines Flight 370

    By Agnes Huff - Wednesday April 2, 2014
    The tragic circumstances surrounding Malaysia Airlines Flight 370’s disappearance is in many ways incomprehensible. The lack of evidence after nearly a month of global searching confounds investigators and torments families of passengers. As we continue to watch this mystery unfold, what can we learn from how this investigation and search can help the industry do better and be more adequately...
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ServiceElements, Christine Hill

Posts by Service Elements and Christine Hill featuring the aviation business and airport customer service tip of the week. 

  • Make Time Count Instead of Counting Time

    By ServiceElements, Christine Hill - Wednesday April 2, 2014
    These days it seems that more than ever before people are working harder but have less time to get things done. This may be due to layoffs of their co-workers (that used to share the workload); cutbacks that affect the tools they need to do their jobs; the increased pace of work that must be done to “keep up” with competitors; among other things. Time management experts have provided some...
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Todd Allen

The latest thoughts and industry news on electric power for GSE.

  • Data. Everyone Wants It. Nobody Uses it.

    By Todd Allen - Tuesday March 18, 2014
    You hear a lot of ramp stories about electric tractors: “It runs for an hour and dies.” “We use this tractor 18 hours per day.” “We charge it every night.” “We water every battery every week.” LOL, right? One of my favorite quotes: “In God we trust, everyone else needs data.” So shouldn’t you know what’s really going on? When do you really use...
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Ronnie Garrett

Posts from Airport Business Magazine editor Ronnie Garrett on current events and issue related to airports and FBOs.

  • Malaysia Flight Exposes Hidden Air Security Flaw

    By Ronnie Garrett - Wednesday March 12, 2014
    How do you lose a jet? While I confess to wondering that myself since the Malaysia Airlines flight disappeared, my background covering law enforcement and terrorism has trained my focus on the fact that it appears so easy—scratch that--IS so easy to board a plane with a stolen passport. How is it that a stolen passport--reported to authorities as stolen--made it through airport...
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Barb Zuehlke

Posts from Aircraft Maintenance Technology senior editor Barb Zuehlke on current events and issues on aircraft maintenance and aviation.

  • Communication is Key

    By Barb Zuehlke - Wednesday September 21, 2011
    Communication skills are often evaluated in companies and employees are often rated according to their personal skills. But what about companies? Lack of communication is at the top of the list of the twelve most common maintenance-related causes of errors, known as the Dirty Dozen, here are a few things to consider: Do you share business goals with your team members? Do you share...
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