Posts from Aircraft Maintenance Technology editor Ronald Donner on current trends, events and issues on aircraft maintenance and aviation.
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Celebrate AMT Day
By Ronald Donner - Thursday May 16, 2013On May 24, the birthday of Charles E. Taylor, the Wright Brothers first mechanic who sometimes is referred to as the “Father of Aircraft Maintenance,” we will once again celebrate Aircraft Maintenance Technician or AMT Day. Do you remember why you decided to choose aviation as a career? Were you influenced by certain people as you were growing up? Did you hang around at your local airport...
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The Rising TIDE Floods All Neighborhoods
By Art Kosatka - Wednesday May 15, 2013According to the most recent tally, the number of names in the government’s primary classified counter-terrorism data base has increased 62% in the past 5 years, from 540,000 to 875,000. That would be the "Terrorist Identities Datamart Environment" (TIDE) master database used by other agencies to create sub-catalogs of possible terrorists, including the infamous "no-fly" list. My...
Posts by Service Elements and Christine Hill featuring the aviation business and airport customer service tip of the week.
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Service Story: Profile of Excellence
By ServiceElements, Christine Hill - Wednesday May 15, 2013A co-worker recently discovered an article (Molloy Associates, 1988) written about her brother-in-law on his Commitment to Excellence for outstanding contributions to the Commercial Finance and Leasing Industry. He commented that his commitment to excellence goes back to his origins. His father, a former Southwestern Bell telephone lineman, provided the necessary focus by teaching his son that...
Weekly posts reviewing Ground Support Equipment, Manufacturers and Professional GSE Users.
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The 800-Pound Gorilla In The Room …
By Steve Smith - Tuesday May 14, 2013Last week, a group of wheelchair attendants employed by PrimeFlight Aviation Services, asked the Occupational Health & Safety Administration to inspect working conditions at Philadelphia International Airport. The complaints, filed with OSHA’s Philadelphia regional office, allege violations of the federal Air Carrier Access Act and ask the Transportation Department to impose fines and order US...
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Battery Myth No. 4
By Todd Allen - Tuesday May 7, 2013
True or False: You don’t have to charge at night. False: Most GSE chargers are “opportunity” chargers. This means that it’s safe to charge a battery for short periods of time, when there’s an opportunity. By plugging in periodically during the day, the state of charge of the battery remains relatively high and reduces or eliminates the need to get the battery to 100 percent at...
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Chilling Bagram 747 Video Hints At Accident's Cause
By John Goglia - Tuesday May 7, 2013Of course the facts are not all in and the accident investigation will take many months, but as a long-time accident investigator the video certainly hints of an aircraft stall that could have been caused by a sudden shift in the cargo load. In this case, we know from media reports that the cargo included heavy vehicles that would make a shift in load particularly significant. A stall at...
Posts from public speaking professional Ralph Hood on current events and issues related to aviation and airports.
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Mea Culpa!
By Ralph Hood - Wednesday May 1, 2013I don’t want to write this blog, but must. I goofed badly on my last Ground Clutter column in Airport Business magazine. Toward the end of the column I mentioned a situation in Glynn County, Georgia. That’s not the problem. The problem is that I thought—and wrote—that the activity took place at McKinnon Airport on St. Simons Island. Sadly, that was all wrong. The activity discussed...
Posts from Airport Business Magazine editor Ronnie Garrett on current events and issue related to airports and FBOs.
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Beat the Competition With Better Customer Service
By Ronnie Garrett - Wednesday April 24, 2013An airport director recently shared an amusing story. He said the airport’s social media policy worked so well that when they received a Tweet about a lack of toilet paper in one of their restrooms, they were able to remedy the problem in less than 60 seconds. While his story put a smile on my face, the situation he describes might have been no laughing matter if this Tweet had gone viral...
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Branding Airports with Taglines
By Agnes Huff - Wednesday March 27, 2013
Who can’t relate to the Nike tagline, Just Do It?, Apple’s Think Different or McDonald’s, I’m Loving It? These iconic brands developed taglines that are memorable and influential. In the advertising community, taglines appear to be slightly controversial today. Some people say they are on their way to obsolescence. Others opine that a great tagline used appropriately is the...
Posts from Aircraft Maintenance Technology contributor Nick Sergi on current events and issues on industry leadership and representation in Washington.
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An Aircraft Technician’s Bill of Rights
- Tuesday November 22, 2011You know, many times things are so obvious you can’t see the trees for the forest. Well, just the other day I caught a glimpse of Senator Jim Inhofe’s, (R-OK) proposed legislation for a Pilot’s Bill of Rights. OK, I said to myself, that’s a good idea and from what I read in the bill, I am for it. But, and you know what’s coming next, I have not heard or seen anything that relates to a...
Posts from Aircraft Maintenance Technology senior editor Barb Zuehlke on current events and issues on aircraft maintenance and aviation.
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Communication is Key
By Barb Zuehlke - Wednesday September 21, 2011Communication skills are often evaluated in companies and employees are often rated according to their personal skills. But what about companies? Lack of communication is at the top of the list of the twelve most common maintenance-related causes of errors, known as the Dirty Dozen, here are a few things to consider: Do you share business goals with your team members? Do you share...






