Service Question: What do you call a person who is committed to a cause and has a great attitude but never gets around to taking the action to make things happen?
Answer: a) Unemployed
b) A philosopher
c) A procrastinator
d) All or any of the above
The answer to the Service Question is “D. All or any of the above.” It is a common phenomenon, people with big dreams and plans. They are sold on the vision of a better life for themselves and others. They are infinitely positive, and just talking to them gets others excited. These are the people who want to start their own business, strive for the big promotion or have a big plan for the future. They are emotionally committed and have that positive mental attitude. There is only one problem. Their hopes and dreams remain hopes and dreams because they never take any steps to move toward those hopes and dreams. There is no action. These are the people who are philosophers because they have all the answers and can tell everyone what to do even thought they have not shown that they can do it themselves.
These are the people who have big plans—and they assure everyone that they will start tomorrow or next week, even though tomorrow or next week never seems to come. Action is associated with activity, with doing.
Service Action is the third ingredient of service. Companies and the people who work within them can create a service culture by nurturing and growing these critical three ingredients:
Service Commitment (Heart)
Service Attitude (Mind)
Service Actions (Body)
