‘Never Say Never’

Jan. 29, 2013
Southwest is unlike other airlines in more ways than baggage fees.

Our headline is the answer Gary Kelly, Southwest Airlines CEO gave to a question on whether his company would ever change its famous “Bags Fly Free” promise and start charging for baggage much like every other airline.

The airline is a long holdout to such a common practice these days. It also doesn’t charge change fees, although last week the airline announced that for 40 bucks you could get to the front of the line to board. Of course, that leaves me wondering whether they make passengers who pay the fee line up in alpha order to determine who really gets to the front of the line.

So will the airline start charging for baggage? In the same interview on CNBC, Kelly added that they didn’t have any plans to charge for baggage in 2013.

In addition, the airline is unlike other airlines in more ways than just letting baggage fly free – primarily it makes money.