This and That

Dec. 20, 2007
How come when I make a mistake it’s my problem and I have to solve it? However, when I buy something and the seller goofs up, it’s still my problem? We have AARP prescription coverage. Have had it for more than a year, and they still can’t get the billing right. My wife spent forever on the telephone with AARP this morning because they messed up again. They told her that they couldn’t solve it and they told her, finally, what she should do to get their mess straight. Why is this? When I was selling airplanes and I goofed, the customer expected me to solve the problem. It is the same selling speeches for a living. When I’m the seller, I get the problems, then when I’m the buyer I get them, too. Who worked this out? Is it written on a computer that I am always at fault? Change of subject… The guvmint has changed the mandatory age for airline pilots from age 60 to age 65. This has been a combative issue for decades. Then both houses of Congress signed the bill last week and Bush signed it the next day. Obviously, everyone agreed on it this time around. I wonder… In the past, young pilots and most airlines seemed to fight any such change. I always suspected the airlines enjoyed replacing old timers with new hires that worked cheaper. Now airlines are running short of pilots. Do you reckon that had anything to do with the quick passage? Like Andy Rooney, I wonder… We’d love to post your comments. Please click the comment tab at the top.