Fair's Fair

May 11, 2007
Okay. I’ve cussed the airlines off and on for nigh on to 20 years (before that they were pretty good), now it’s time to say something nice. Oddly, the trip started off pretty badly. I was scheduled to depart Asheville, NC (AVL), at 8:29 a.m. last Saturday. After connecting in ATL I would arrive at Alexandria, LA (AEX), about 11 a.m. This was a Delta Connection flight. Well, I know as well as most anybody to avoid ATL like the plague. ATL is a very well run airport, but there are just too danged many people flying in and out of there (it’s the busiest airport in the world). They are so busy that they can maintain the schedule only in near-perfect weather. The weather last Saturday was far from perfect, but airplanes were getting in and out of AVL just fine—unless they were going to ATL, which had placed a gate hold or whatever they call it these days on airplanes flying from AVL to ATL. The really nice young lady at the gate gave me the bad news—I would miss my connecting flight out of ATL and wouldn’t get to AEX until about 10 p.m. A few minutes later, while I was feeling sorry for myself, she paged me. They had worked a miracle, and I would get to AEX by about 4:30 p.m. Then, when I got to ATL I learned they had worked another miracle that would get me to AEX by about 1 p.m., only two hours later than my original schedule. I gotta tell you that these nice young ladies accomplished these miracles all on their own, and they were very pleasant while doing it. There’s a God in heaven and miracles do happen. We'd love to post your comments. Please click the comment tab at the top.