Effectively Plan For Irregular Ops

How the C³ methodology in ACRP Report 65 can help airports improve passenger service in any situation


Approximately 90 percent of major U.S. hub airports attended these training sessions. This has resulted in a significant number of the busiest airports across the nation being equipped to develop IROPS contingency plans using Report 65’s C3 philosophy. By using the guidebook as a tool to develop individual IROPS contingency plans, consistent response planning may be implemented nationwide. This could potentially make it easier for everyone to collectively anticipate IROPS event protocols, and proactively initiate response measures to ultimately improve customer service for passengers.

 

ACRP Report 65 can be viewed by going to the TRB website at http://www.trb.org/Publications/Blurbs/166569.aspx. Hard copies can also be purchased at this site. Airports are encouraged to first read the fundamentals section and then proceed with additional topics they may find beneficial. ACRP research team members included: Aviation Innovation, LLC; Mead & Hunt Inc.; Barich Inc.; and The Greater Toronto Airports Authority.


About the Author

Rose Agnew is principal of Aviation Innovation, LLC. Agnew has more than 25 years of business and management development experience within the aviation industry. Her work includes supporting airports with developing Irregular Operations (IROPS) Response Plans in coordination with airlines and government organizations.

Stephanie Ward, AICP, is an aviation planning manager for Mead & Hunt with 20 years of planning experience for airports and aviation agencies. Her work includes traditional master planning, environmental assessments, land use compatibility plans, state system plans, and public involvement.

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