Within this issue, you will find all things technology as it relates to aviation and airport operations. And with only 36 pages, we have barely scratched the surface.
In our cover story, we touch base with Kevin Molloy of Vancouver International Airport (YVR), an airport long considered by many to be a leader in the area of simplifying passenger travel. Comments Molloy, “From 1970 when the first airline check-in system was created, to 2000 — for a full thirty years nothing changed in the check-in concourse.
“Over the last decade, that has evolved multiple time. Obviously more and more of that has been pushed to where passengers are. And, now we have moved self-service into the border environment.”
With the fast-paced advancement of technology today, airports face infrastructure challenges. Molloy says we need to get plugged into today’s passenger mentality.
“The usage of Wi-Fi today, just even over the last 12-18 months, is dramatically different than it was a few years ago,” explains Molloy.
“Now what you see at the gate areas are 20 or 30 people watching live television on their Wi-Fi. So the data demands are creating real challenges for airports.” ***
Meanwhile, in Eden Prairie, MN, a long-established Thunderbird Aviation is changing its focus to one of full-service, relying on the diversification of service support to manage the growth the company has seen recently; growth during the thick of the economic downturn.
But, even with a new executive facility, Thunderbird is careful not to forget its roots in flight training and developing professional pilots.
“We have worked so that we have not lost any aspect of our flight training business,” adds president Nancy Grazzini-Olson.
Thanks for your interest,
Associate Editor Jodi Richards talks with an FBO and an airport on the technology changes that have influenced business through the years.
According to chief information officer Kevin Molloy, the theme of the Vancouver International’s IT strategic plan is self-service.