Draining the Swamp

There is an old saying that is used a lot in management training courses and is even stenciled on one of my son's t-shirts.


Only the best maintenance folks should work in a CASP. Each must possess good analytical skills and boundless curiosity. They should also be hard-nosed cynics blessed with a tad of pessimism. It also helps to have a good helping of audacity.

Each CASP employee needs all of these fine qualities because they have one of the hardest jobs in any industry. Not only do they have to analyze mountains of data and take unwelcome peeks into the organization's darkest closets, they are usually the poor souls who have to tell the vice president in charge of maintenance that his grand, and very expensive, reorganization plan was somewhat less than successful, and there are alligators waiting for him outside his office.

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