Teamwork By Richard Komarniski March 1998 We tend to talk about the human factor of teamwork in the context of lack of teamwork. In this world of management ideas like Total Quality Management (TQM), Quality Circles, etc. one of the...

Management's Role —
• Emphasize the benefits of teamwork .
• Give the autonomous person an opportunity to reap the rewards of a group accomplishment.
• Encourage training to improve skills in listening and interpersonal skills.
• Encourage them to share their wealth of knowledge.

Technicians' Role —
• Know what the team must accomplish and inform fellow members of the team's goals if they are in the dark.
•Determine goals to be achieved. Input from everyone is valuable. Your contribution is important.
• Discuss ground rules, procedures, and expectations to avoid most future disagreements.
• Share mutual respect. You have to be willing to trust the expertise of peers and to become interdependent.
• Do your part. Keep commitments you make to coworkers. Volunteer to help them when they face a tight deadline.
• Speak up. To be a team member is a big responsibility. Some people prefer to sit on the sidelines and remain silent; they withhold any contributions. Good team members are committed at the outset and are willing to reveal their thoughts and feelings to others. Overall, it takes courage to be a good team player.
• Share the glory. You will make a poor team player if you try to steal all the glory for the ideas that work and backpedal on those that don't.
• Look for ways to make new ideas work — not for reasons they won't.
• Speak positively about each other and about your organization at every opportunity.
• Do everything with enthusiasm — it's contagious.
• Do not lose faith — never give up.

A good team member wants everyone on the team to succeed. You can start out by praising the people you work with. It is not easy to be a good team player and it won't always be noticed when you are. But you will know and, eventually, so will everyone else!

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