Pratt & Whitney
Another program tailored to meet customer’s training requirements is Pratt & Whitney’s Customer Training Center. They have trained over 100,000 students since their first class in 1935, and offer a variety of courses from 20-day courses to interactive distance learning. Located in East Hartford, Connecticut, the center offers classroom instruction along with hands-on training on actual commercial and military engines. They also offer computer-based training as well as distance learning options.
Pratt & Whitney offers training courses geared for all levels of maintenance experience; from basic familiarization of on-wing maintenance, shop maintenance and sophisticated engine fleet management. Their courses are designed to strengthen the ability of the maintenance technicians as they work with rapidly evolving maintenance technologies — especially in the area of system diagnostics and troubleshooting.
Whereas the Customer Training Center in Connecticut offers instruction on Pratt & Whitney’s larger engines, Pratt & Whitney Canada also offers courses at its Saint Hubert, Canada facility.
You can sign up for classes at either Customer Training Center if you own a Pratt & Whitney engine or if your organization supports, maintains, or overhauls Pratt engines.
There are many options
No matter what type of turbine engine you work on, there are probably several training courses being offered by the manufacturer. Honeywell and Pratt & Whitney are only two examples of this training. Many other companies from Rolls-Royce to GE also offer similar programs. With so many options available, it may seem hard to choose what course would be the most beneficial to attend.
How to enroll
If you are interested in enrolling for courses, the first step would be to talk to a representative from the company’s training department. Based on your experience and prior training, they would be able to help you choose what course would be most beneficial. They would also discuss what tuition, if any, is required for the classes.
Even if you have already received training on the engines you are working on, you may still want to contact the manufacturer about the training courses they offer. With the rapid advances that are taking place in all areas of aircraft maintenance, there are more and more courses being offered. If it has been a few years since you’ve talked to the manufacturer, you may want to check with them to see if any new courses are available.
The bottom line
With so many training courses available out there, the choice of which to attend can seem overwhelming. Whether you choose to attend a manufacturer training course as discussed here, or another type of training, be sure to do your homework. By researching all the available training, you should be able to find one that best fits your training requirements.
Benefits of OEM Training
There are several advantages of receiving training from the manufacturers themselves. They include:
1. System Knowledge: The instructors for the courses have a thorough knowledge of the engine and systems they are teaching.
2. Access to service information: The manufacturers have timely access to service difficulty concerns as they come in from the field. They are able to tailor their training courses based on this information.
3. Technical Support: With technical data and engineering available, OEM,s are able to offer comprehensive technical support for their instructors.
4. Hands-on training: In most instances, hands-on training is able to be offered in the classroom. Even when that is not practical (such as with large commercial engines), they are still able to offer hands-on training in nearby facilities.
5. Small class size: Class size is normally limited to a handful of students for line-maintenance and higher level courses. This low student to instructor ratio gives students the opportunity to receive plenty of one-on-one instruction during their training.
GE Aircraft Engines Customer Support Center
(877) GEAE-CSC (432-3272)
Honeywell Aerospace Academy
Customer Training Services
Pratt & Whitney Canada
Pratt & Whitney Customer Training Center Registrar
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