ASUR realized that the way to run its operations effectively would be to find a solution that integrated all aspects of the airport, from billing to resource allocations. "We put the project out for open bid and SITA was the final winner."
SITA provides technological solutions to airports all over the world. Its technological integration system called Airport in a Box made SITA very attractive to ASUR.
This system allows for the integration of various airport operations into one central system – something that will eventually allow ASUR to manage all nine of its airports from the system installed at CUN.
Herve Muller, director of airport and desktop sales for SITA, explains that the first phase of improvements at CUN involved installing the cabling and networking infrastructure. "ASUR took an integrated approach," he says. "Instead of having different cables for each system, [there is] one infrastructure that serves all the different pieces."
As soon as a plane lands at CUN, the information for the flight is entered into a computer from the control tower. Based on guidelines and rules preassigned in the system, the flight is assigned an arrival gate and baggage area. All this information is then displayed on the FIDS monitors throughout the terminal, and billing is completed for the arriving airline. This system saves ASUR time and costly errors, and has reduced the amount of staff needed to perform daily operations, but Castro explains the airport has no way of measuring how much it is saving simply because of the lack of technology that existed previously.
"I can’t really tell you how much we would lose when we didn’t have the system, because precisely one of the problems we had was we were not able to measure that. But now we are able to measure things appropriately and we are billing, with 99.99 percent accuracy, things that are actually happening at the airport. Complaints about bills from the airlines have been reduced 30-fold."
The remaining eight airports will be integrated into the CUN system, but because each airport differs in size and requirements, the technology solutions will vary. ASUR invested more than $10 million for the hardware, software, and installation of the Airport in a Box system at CUN and expects to invest some $4 million more to complete the integration of airports into one central database by June 2003.
Common Use Terminal Equip-ment (CUTE) was also installed at CUN by SITA. The shared system is used by all airlines to check in and board their passengers. This allows ASUR to allocate counter space more effectively.
Airport operator says carrier represents nearly 11 percent of revenues
MEXICO CITY , April 29 /PRNewswire-FirstCall/ -- Grupo Aeroportuario del Sureste, S.A.B. de C.V. (NYSE: ASR; BMV: ASUR) (ASUR) the first privatized airport group in Mexico and operator of Cancun...
AIRLINE INDUSTRY INFORMATION-©1997-2007 M2 COMMUNICATIONS LTD Mexican airport group and the operator of Cancun International Airport Grupo Aeroportuario del Sureste S.A.B. de C.V. (NYSE: ASR...