The only non-airline privately operated terminal in the country, JFK Terminal 4 offers its customers a choice of ground handlers including ASIG, Evergreen Eagle, Swissport and Triangle.
A new paradigm and model for public/private partnership, JFK International Air Terminal LLC (Terminal 4) is the first and only air terminal in the US to be developed and managed by a private operator. Typically, US air terminals are operated by airport authorities, an airline or a consortium of airlines that get together for the purpose of finding synergies and cost-savings in operating a terminal, as is the case at JFK Terminal 1. Terminal 4, a spacious, glass-encased, ultra-modern facility, which opened in May 2001, is a unique public/private joint venture between the Port Authority of New York and New Jersey and the private consortium, JFK International Air Terminal LLC, made up of three partners that include; Amsterdam Airport Schiphol, the operator of Amsterdam Airport; LCOR Inc., a US national real estate development concern and construction company and Lehman Brothers, investment bankers.
Located on 165 acres, the single largest parcel of land in JFK Airport's central terminal area, Terminal 4 accommodates more than 50 airlines with 40 operating on a regularly scheduled basis. Combined, these airlines offer direct service to more than 35 countries connecting to hundreds of cities worldwide. With 50 primary passport control positions and 20 customs stations, the terminal has the largest international arrivals facility in New York City. Currently the Terminal offers 16 contact gates, expandable to 32-36 gates; 17 hardstand parking positions, six of which have hydrant fueling capability and a total of nine parking positions for the A380 aircraft accounting for four contact gate positions, with five hardstand positions as back-up. Terminal 4 is one of the only terminals in the country that can handle everything from RJs to the A380. Having been designed in the mid-90s, the NLA (new large aircraft) was already in the distant future; therefore the building was designed with the infrastructure to accommodate the A380. It is also the only terminal with 24/7 custom and border protection services and just over a $45 million annual ground handling market. Since opening in 2001, Terminal 4 has increased its customer base by bringing in 19 new airlines with three new airlines signed on for 2005. Its goal is to be recognized as "The Terminal of Choice" and as airlines acquire longer range aircraft, Terminal 4 expects to continue to attract more airlines in coming years.
Quality and performance
Terminal 4 has a multi-level customer base - the traveling public; the airlines, which are both tenants and partners and the entities that service them including retail stores, government processing agencies, tower operations, etc. They have succeeded in meeting the challenge to create a financial structure that would allow the company to rebuild and manage the terminal, while still producing a positive experience for the airlines and passengers. "As a management company, JFK IAT oversees the entire operation from the time the aircraft leaves the taxiway to the time they enter the ramp and the passengers deplane and walk out our doors," explains Jim Fazio, Terminal 4's director of operations. "Managing the entire process takes the burden of managing the facility away from the airlines, allowing them to focus on their core business which is flying from point A to point B."
Terminal 4 is not just unique unto itself but is also located at an airport that is representative of uniquity, as it offers residency to nine other terminals, many of which compete for JFK IAT's airline customers. As a management company, Terminal 4's revenue stream is derived primarily from airline operations; therefore, the management team is constantly looking for new ways, not just in pricing and quality, to find a competitive advantage over the other terminals.
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