Tech Bytes

The 2004 survey showed that airports were primarily concerned with security technology. Catherine Mayer, SITA, says this year it’s operations technology.

In coming years, the landscape of the investment planned for technology may be different. Survey analysis suggests that as the shared-use environment becomes more commonplace, the cost of implementing certain technologies may shift from the airlines to the airports, with the airports providing the equipment and technology as a service to the airlines. This might be the most interesting to observe: what role will airports take and what control (and financial obligation) will airlines be willing to relinquish? We’ve already seen this trend with some airlines that said they’d never be supportive of common use. Well, maybe they’re still not supportive of it, but it’s in place and it’s working for airports like Las Vegas McCarran.

And while biometrics might hold some answers for security and access control on the airport employee side, it still remains unclear how airports/government would manage a passenger-based system. The cost of implementation and the logistics are causing the majority of airports to wait on any implementation, as shown by the survey (43 percent of airports have no plans to implement biometric identification systems).

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