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In response to industry demands, says Mayer, SITA introduces its AirportConnect Open, which enables airlines to have their own proprietary applications — even Web applications — running on common use terminal equipment (CUTE). Mayer says the product responds to the shift in the type of applications being used to process passengers. Today, many passengers are processed online, away from the airport, but the infrastructure is still needed at the airport.
“We need to make sure that it’s in a shared-use environment and it can accommodate these type of Web application services, which a traditional CUTE system would not. That’s what [AirportConnect] Open is all about,” explains Mayer. The technology also is designed to eliminate the need for recertification of applications, as is required in the existing CUTE environment.
The 2004 survey showed that airports were primarily concerned with security technology. Catherine Mayer, SITA, says this year it’s operations technology.
SITA’s common-use systems selected to manage surge in passenger numbers
Melbourne Airport switches its passenger services to SITA’s common-use platform