Can You Hear Me Now?

Many airport operators are learning how innovative communications software can drive significant safety and business benefits.


The Wider Communications Advantage
With this type of advanced software technology, communications interoperability is not limited to radios and IP telephones. Using industry standard IP networks as the unifying medium, a multitude of traditionally disparate communications systems such as radios, traditional analog phone systems, and new IP phone systems, PCs, PDAs and industry-specific proprietary devices can all interoperate in a seamlessly coherent manner. Using a standard Windows PC, a dispatcher can manage communications between any number and type of devices. Talk groups can be defined by function or team structure rather than physical location or device type. Mobile phone users can talk with radio or analog phone users and vice versa. Different talk groups can be patched together with a few clicks of a mouse and everything can be recorded for instant playback or archiving.

This same technology is used extensively throughout the US military to ensure effective command and control in demanding environments, delivering pervasive communications by connecting users regardless of device, network or application. Its non-proprietary, standards-based and device-independent architecture works equally well with new or existing hardware infrastructure, delivering a fully redundant architecture for proven reliability and maximum uptime. It is easily scalable, supporting interoperability with an unlimited number of users and communications devices, and by leveraging existing systems, eliminates the need for expensive hardware-only upgrades.

Although the technology itself is compelling enough, the financial advantages of unified communications software is readily apparent to financial directors. An example of this is the recent decision by Air Evac Lifeteam, the largest independently owned and operated membership-supported air medical service in the United States, to deploy a radio-over-IP solution to enhance radio system capabilities for its air ambulance operations across a 12-state region. Unified communications software forms the core of the enhanced system and will support an 80-plus tower radio network across 12 Midwest states with two fully redundant emergency dispatch centers. With such a large operational footprint, traditional hardware-based upgrades using proprietary vendor systems would have been prohibitively expensive, delaying or even postponing Air Evac’s upgrade project. Only a software-based solution could deliver the necessary capabilities at the right price.

Unified communications software, built to open standards, can solve a multitude of communications issues commonly faced by airport operators and their customer, most of which arise from the fundamental incompatibility between disparate systems. Proven and trusted, the technology continues to drive business benefits in the air and on the ground.

About Twisted Pair Solutions Inc.: Twisted Pair Solution Inc.’s award-winning WAVE unified communications technology uses the power of software to build advanced interoperable Voice-over-IP solutions. Visit us at www.twistpair.com.

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